Frequently Asked Questions
The Best Western PLUS Downtown Quebec provides the 10 questions (FAQ) the most requested by customers when they search for a hotel in Quebec City.
The Best Western PLUS Downtown Quebec provides the 10 questions (FAQ) the most requested by customers when they search for a hotel in Quebec City.
Valet service with in and out privileges access;
27$ plus taxes per night per vehicle;
This service is not mandatory;
Access to the vehicle by the valet service only;
No self-parking possible in our parking lots.
Check-in time: 3:30 PM
Departure time: 11:00 AM
Concierge service provided by the front desk clerk
Only cats and dogs are allowed;
Additional fee of 15$ + taxes per night (up to 90$ maximum per stay);
Maximum weight of 36 kg / 80 lbs;
Maximum of two (2) pets per room;
The animal may stay alone in the room if the owner is reachable at all time;
Owner is responsible for any potential breakage or damage;
A Pet Friendly Policy Form must be completed upon arrival.
Credit card frozen amount during your stay, no bank transaction made;
Covers the room charges + 200$ per room for additional potential fees;
Mandatory upon arrival.
Operation hours:
Monday to Friday : 7:00 AM to 1:00 PM
Saturday & Sunday : 7:00 AM to 1:00 PM
Free High speed wireless Internet service: 20 Mb download speed and 10 Mb upload speed;
Regular one-way transportation: 3.50$ (must have the exact change at the entrance of the bus)
Must purchase passes at the Uniprix pharmacy or Jean-Coutu pharmacy located near the hotel;;
Free at all time for children or 5 years old and under;
Please visit our RTC page for more information about the most popular used pathways around the hotel.
Prices and routes are subject to change, please visit the RTC Quebec site for the latest information.
No reservation required;
Front desk staff may call a taxi for you (5 minutes normal delay);
Taxi-vans available on request (30 minutes normal delay);
Main pricing from the hotel to the:
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Each Best Western® branded hotel is independently owned and operated.
